I'm a relatively new owner having just received my player this week. I've played two discs so far, and I think there is a firmware issue? I can press the subtitle button that pulls up the on-screen...

My UDP900 converts DSD automatically and unwillingly to PCM once I connect an hdmi cable to either main and/or audio only outputs. Remove both cables and the display will show DSD. HDMI audio forma...

all resolved

How to open it (don’t pry). The entire rear cover slides down. Do this exactly: Flip it over (buttons facing down) Note the ARROW at the top of the remote. Grip the rear cover top h...

Battery compartment will not open by pressing or sliding.

I've tried to open the remote control by pressing and sliding, it is like glued together. Can't open it. Any other suggestion? Any particular area needs to be pressed because pressing on the arrow ...

Im the previous owner and it is frustrating!!   Ive left 2 msgs and sent emails with no response.!!!

I just purchased a used UDP 800 Mk II. The previous owner has been trying to call to transfer the remaining warranty to me but can't seem to get someone to return his call. Any suggestions? Thanks!

It would be ideal if one of the zoom options was the correct amount for non-anamorphic widescreen DVDs. I know you can set it to pan & scan but having it available via the zoom button would be ...

Arrived here looking for solutions for a loud disc drive on my newly arrived MK2...So can confirm, it was not solved with the MK2. Will see what the support team has to say.

This is merely a review of our experience with multi-terabyte external [USB] drives and the UDP800 MKII, and is not a commentary on any limitations or restrictions that Magentar may, or may not, ha...

@Ygoslow  Thank you for the feedback and for picking up the rack kit so quickly,  we appreciate the enthusiasm. The kit is designed to secure the player to the rack while the chassis it...

@Magnetar Concierge I was very glad to see you offer a rack mount kit, and I bought one minutes after it's release. Checking the tracking number every hour it seemed.. However, I think you missed t...

@Wwilde001 perfecto! Yes, it was a commonly made feature request.    Thanks

Well that worked.  I've never had a player with the ability to vary the volume output before. Thanks.

@Wwilde001 hello, have you tried the player volume on the remote ?

Hi, I've just tried my new UDP900 MkII and the sound out of the Digital Optical is what I expected.  The sound coming through the HDMI Main Output is very low.  Any suggestions as to how...

Ability to search files/names on external USB drives. Would be super-useful, especially with drives containing thousands of files.

I’ve noticed that when I pause a disc, the screensaver sometimes activates and other times it doesn’t. Since I have an OLED TV, I prefer that the screensaver turn on whenever playback p...

@Ygoslow Middle Atlantic has been the source for these since 2023.    Thanks