@d.cash please reach out to the purchasing dealer as they can assist with issues in your territory.

I've had udp800 for more than a year and I see terrible fonts in mkv releases. Are you going to fix it? Fonts are terrible in any language.

Hello, please send a link to a file we can take a look at, thanks!

I have a external HD holding several music files from my Mac that was readable by my Oppo 203, and a Eversolo DMP-A8.  It has standard CD files and high-res files from HD Tracks and other web ...

Available at Amazon: Symphony No. 3, "Organ" / Organ Concerto / Toccata Festiva Hybrid SACD Camille Saint-Saens (Composer), Francis Poulenc (Composer), Samuel Barber (Composer),

@dowd @mark.linford As a side note, while this is the North American division of Magnetar, we directly access the engineering team for reported issues. However, we cannot do anything in regar...

@dowd Hi Peter , we appreciate your feedback, however, while your opinion is respected here it is very inconsistent with our findings thus far. This is not an issue that is player specific in any w...

@mark.linford Hi Mark,  the issue is with engineering as we were able to replicate the issue in certain conditions and are working towards a resolve. We will keep you posted when it is availab...

@mark.linford The dealer I purchased from was gracious enough to give me a full refund and I sourced another unit from a different shop - but not before checking out the new player fully whilst in ...

Hello Magnetar Wondering if there is any update on this clipping issue when playing audio CD's? Its a problem that for me is still occuring, dispite installing a couple of recent firmware updates...

Any news?

Allan, We clearly stated we do not need to open a new one from the box, nowhere have we stated we didn't. That stands as accurate in its statement as written. So it's clear as it seems this was mi...

Re-read your sentence #5 to me,   you said you didn't open a new one,  I don't care about 1-2 year old units when the new ones are doing it,  I'm glad yours is working well.&nbs...

@dowd Hi Dowd Thanks for the info. We would look in several places to ascertain root cause of any delay condition. Not seeing this in our own ecosystem and the lack of widespread reports of an iss...

@Old School Hi Allan Not sure where we said we hadnt in regards to the player as we use the players daily, have customers , dealers , distributors, engineers and staff worldwide who also use the p...

Hi Staff Member, The reason I said open a box  and try one out, which you said you didn't, it seems it's the newer units that have this issue.    I would open a ticket only after kn...

@mark.linford Hi Mark The audio from the UDP is sent to both HDMI and Analog simultaneously. When both are connected , the HDMI handshake must be fully established, regardless of what input is sel...

@Magnetar Concierge Hello Magnetar, appreciate your reply and confirmation yourselves are looking into this problem. I don't know if this is relevent to the current proplem, but I have found anoth...

Here's a link to the ProTools window showing the problem...@Magnetar Concierge  https://www.youtube.com/channel/UCCYEDAByMNOFvT4ExsGNsRw/community?lb=UgkxKf-ZHD_0_RUyqhHFlAMYXCdWSpGr5pHM The...