Posts made by Pierre Martinez

• Music Playback Issue Using Internal DAC

  By going to SETTINGS/OPTIONS/LOAD DEFAULTS and also turning the physical switch off and back on again, they issue was solved. Seemed like the firmware update did not "stick" until the aforemention...

  posted in Having product issues with your UDP800? We're here.

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  Pierre Martinez
  8/20/25, 2:10 PM
• Music Playback Issue Using Internal DAC

  @Magnetar Concierge Thanks. I have mentioned the HDMI case as well in the support ticket.

  posted in Having product issues with your UDP800? We're here.

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  Pierre Martinez
  8/19/25, 7:02 PM
• Music Playback Issue Using Internal DAC

  @Magnetar Concierge I have just opened a support ticket, but I have not received a confirmation of such via email yet.  Thanks.

  posted in Having product issues with your UDP800? We're here.

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  Pierre Martinez
  8/19/25, 5:48 PM
• Music Playback Issue Using Internal DAC

  @Magnetar Concierge Not yet. I was not sure if that was the desired action first or post it here. I will do the ticket.  The issue is worse when using HDMI. Thanks.  

  posted in Having product issues with your UDP800? We're here.

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  Pierre Martinez
  8/19/25, 5:39 PM
• Music Playback Issue Using Internal DAC

  Hello, I just purchased a UDP800 on August 7, 2025. Using the internal DAC of the unit and when playing CD's, SACD's and Blue-Ray Audio discs, I have noticed that the unit ramdoly will stop or he...

  posted in Having product issues with your UDP800? We're here.

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  Pierre Martinez
  8/19/25, 5:15 PM