Hi Thomas As you are not connecting the analog outs to the Bravia, we would recommend using the delay functions within your amp/pre-amp to accomodate any analog delays you are seeing.  We've...

I found out today that a recent firmware release removed the analog audio delay function in the UDP900.  I don't know if the 800 model had the delay set feature. Unfortunately that makes usin...

Found out something recently via high-end audio/video forums and from tech reviews of the newer Sony TVs. The Bravia 7,8 and 9 have more than 200ms of input lag from the HDMI inputs, the player is...

@mark.linford Hi Mark When a firmware update is available that addresses this issue, it will be announced on the website and available in the player.  To reiterate as earlier stated and corr...

Hello Magnetar Just enquiring about the firmware fit to the issue regarding the clipping problem when playing audio CD's. It has now been just over 6 months since I first brought this issue to yo...

Hello Our engineering team reports they have addressed this specific report previously and found no issues. This information was passed on to the distributor in Poland from that previous report. Y...

Hello I have MAGNETAR UDP800 region free version. The problem is that if I play movie on 4K UHD blu-ray disc and want to load external subtitles from USB, the external subtitles don't show up. MAG...

Thomas 1) Not all CD's contain metadata. Please see the below links. One shows the player with a CD which includes metadata on the disc (Ozzy) and one file that shows a CD without metadata (Matchb...

I tried a couple of cd's and I get these results-Track Title: (Empty)Track Type : CDDAChannel Type: STEREO 44.1khzThe strange thing is when I put in an SACD it shows the correct info. Just for fun ...

Add in the media info display the peak brightness/metadata of a hdr10 disc so we can cross reference with our display peak brightness 

@Thomas Mathes when a specific bug is fixed, it is listed as the PURE ON/OFF is.  Bug fixes are not stated as general performance improvements and general performance improvements do not addr...

Thanks, I was hoping  General Performance Improvements might mean a fix for the audio CD bug where the beginning of a track is clipped off when skipping track-to-track.   I assume ...

@Thomas Mathes Thomas The PURE ON/OFF has a minor bug as to how and when it would display. This was fixed. Any information available is posted in the change log    Thanks

I saw it's up on the web site, any details as to what was improved/updated?  The list is pretty vague, even the PURE ON/OFF display mode fixed didn't make sense since in my player it's q...

Hello   As it was released over the weekend, it will be on the website soon. 

My player presently has the January 6, 2025  (V866) FW installed. I checked on June 8, 2025 if any new FW was available via the setting: Settings - > Options -> Update -> Network T...

@michel.martens Hi Michel,  The issue is 100% firmware related to a specific vendor component and is circumstantially present with a very small pool of users experiencing the issue. We contin...

@Magnetar Concierge Still no news concerning the firmware update? Can you elaborate why this playback issue doesn't affect all CD's? The issue occurs with most CD's that I've tried but some CD's p...

@Magnetar Concierge I am also having a similar issue.  See my thread "Audio Lag".  Feel free to move the thread here.

I am trying to marry an NAD T761 to my UDP800 and Sony Bravia 8.  I only have stereo speakers for now (Lantana TADs and Laugs).  There is considerable offset between audio and video and I...