Having product issues with your UDP800? We're here.

Having an issue with your UDP800 you can't seem to resolve? Create a topic here and our engineering team and support staff will assist!

11 Topics 0 Followers

TS

Color Space not matching
9/10/25, 9:06 PM • Tiago Soares 9/26/25, 12:36 PM

4

4
Posts

31
Views

MR

Marco Reyes
9/26/25, 12:36 PM

@Tiago Soares no prob! The signal is 4:4:4 but what's inside aka the container is 4:2:0 color spa...
TS

Noisy Disc drive
9/3/25, 7:59 PM • Tiago Soares 9/6/25, 8:43 PM

5

5
Posts

52
Views

TS

Tiago Soares
9/6/25, 8:43 PM

@Esteban Medaglia Completely!
EM

Forcing Dolby Vision on SDR content in UHD/DV Discs
8/1/25, 10:17 PM • Esteban Medaglia 9/6/25, 2:17 PM

2

2
Posts

34
Views

EM

Esteban Medaglia
9/6/25, 2:17 PM

No reply on the above? It'd be great if this could be addressed on the new, MKII model.
PM

Music Playback Issue Using Internal DAC
8/19/25, 5:15 PM • Pierre Martinez 8/20/25, 2:10 PM

9

9
Posts

50
Views

PM

Pierre Martinez
8/20/25, 2:10 PM

By going to SETTINGS/OPTIONS/LOAD DEFAULTS and also turning the physical switch off and back on a...
ME

Audio Lag
5/26/25, 2:12 AM • Mark Ensminger 7/8/25, 7:14 PM

2

2
Posts

51
Views

TM

Thomas Mathes
7/8/25, 7:14 PM

Found out something recently via high-end audio/video forums and from tech reviews of the newer S...
j

Problem with external subtitles
7/4/25, 10:25 AM • janekp 7/4/25, 11:47 AM

2

2
Posts

60
Views

Magnetar Concierge
7/4/25, 11:47 AM

Hello Our engineering team reports they have addressed this specific report previously and found...
TG

Metadata on CD's not being read or displayed
6/27/25, 3:50 PM • Thomas Giloy 6/27/25, 4:37 PM

2

2
Posts

31
Views

Magnetar Concierge
6/27/25, 4:37 PM

Thomas 1) Not all CD's contain metadata. Please see the below links. One shows the player with a...
VF

Having Issues Finding SMB Shares
4/26/25, 10:32 PM • Vitaliy Fridman 4/30/25, 8:37 PM

2

2
Posts

21
Views

Magnetar Concierge
4/30/25, 8:37 PM

Hi Vitaly, We recommend checking your permissions settings and insuring that SMB 1.0 is enabled...
AR

Cant update firmware version
11/21/24, 5:34 PM • Angel Rocha 11/29/24, 4:25 AM

3

3
Posts

145
Views

Magnetar Concierge
11/29/24, 4:25 AM

@Angel Rocha we recommend verifying you are connected to the Internet as that is an error that ca...
DR

Magnetar 800 selecting HDR10+ over Dolby Vision on 4K UHD disc
10/18/24, 6:38 PM • Daniel Reich 11/13/24, 7:19 AM

10

10
Posts

133
Views

DR

Daniel Reich
11/13/24, 7:19 AM

My Hisense TV showed the same thing, hence the confusion and frustration.
DH

SACD Playback Issue - UDP800
10/24/24, 5:29 PM • Derek H 11/1/24, 1:14 PM

3

3
Posts

120
Views

DH

Derek H
11/1/24, 1:14 PM

My apologies for the slow reply. I've been testing this extensively as time permits to bett...

Latest topics

View all

Police Story 1 & 2

Marco Reyes 9/19/25, 11:05 AM
UDP900 Owner's Lounge »
Magnetar 800 won't play DTS audio on DVD-Audio discs

Daniel Reich 9/17/25, 9:39 PM 1
UDP800 Owner's Lounge »
Color Space not matching

Tiago Soares 9/10/25, 9:06 PM 3
Having product issues with your UDP800? We're here. »
Dolby Vision quirks

Tiago Soares 9/8/25, 9:28 AM
UDP800 Owner's Lounge »
Noisy Disc drive

Tiago Soares 9/3/25, 7:59 PM 4
Having product issues with your UDP800? We're here. »

Latest posts

View all

m

Clipping audio in on CD tracks

Latest: michel.martens 9/27/25, 6:26 AM

Having product issues with your UDP900? We're here.
MR

Color Space not matching

Latest: Marco Reyes 9/26/25, 12:36 PM

Having product issues with your UDP800? We're here.
TS

Color Space not matching

Latest: Tiago Soares 9/19/25, 1:26 PM

Having product issues with your UDP800? We're here.
MR

Color Space not matching

Latest: Marco Reyes 9/19/25, 1:16 PM

Having product issues with your UDP800? We're here.
MR

Police Story 1 & 2

Latest: Marco Reyes 9/19/25, 11:05 AM

UDP900 Owner's Lounge

Forum statistics

Page views (24h):: 21

Page views (30d):: 858

Topics:: 68

Posts:: 294

Members:: 78

Newest members

View all

TS

Tiago Soares

9/3/25, 7:47 PM Portugal
DR

Derek Reano

8/26/25, 12:10 AM United States
PM

Pierre Martinez

8/14/25, 2:56 PM United States
EM

Esteban Medaglia

8/1/25, 10:08 PM United States 1
i

isteveb

7/19/25, 11:28 PM United States

Having product issues with your UDP800? We're here.

Latest topics

Police Story 1 & 2

Magnetar 800 won't play DTS audio on DVD-Audio discs

Color Space not matching

Dolby Vision quirks

Noisy Disc drive

Latest posts

Clipping audio in on CD tracks

Color Space not matching

Color Space not matching

Color Space not matching

Police Story 1 & 2

Forum statistics

Newest members

Tiago Soares

Derek Reano

Pierre Martinez

Esteban Medaglia

isteveb

Most liked authors

Magnetar Concierge

Daniel Reich

Dwayne Richardson

Ashto

Joshua Smith

Bill Jones

Marco Reyes

Esteban Medaglia

michel.martens

dowd

Having product issues with your UDP800? We're here.

Search

Latest topics

Police Story 1 & 2

Magnetar 800 won't play DTS audio on DVD-Audio discs

Color Space not matching

Dolby Vision quirks

Noisy Disc drive

Latest posts

Clipping audio in on CD tracks

Color Space not matching

Color Space not matching

Color Space not matching

Police Story 1 & 2

Forum statistics

Newest members

Tiago Soares

Derek Reano

Pierre Martinez

Esteban Medaglia

isteveb

Most liked authors

Magnetar Concierge

Daniel Reich

Dwayne Richardson

Ashto

Joshua Smith

Bill Jones

Marco Reyes

Esteban Medaglia

michel.martens

dowd