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Having product issues with your UDP800? We're here.
Having product issues with your UDP800? We're here.
Having an issue with your UDP800 you can't seem to resolve? Create a topic here and our engineering team and support staff will assist!
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Music Playback Issue Using Internal DAC
8/19/25, 5:15 PM
•
Pierre Martinez
8/20/25, 2:10 PM
9
9
Posts
35
Views
PM
Pierre Martinez
8/20/25, 2:10 PM
By going to SETTINGS/OPTIONS/LOAD DEFAULTS and also turning the physical switch off and back on a...
EM
Forcing Dolby Vision on SDR content in UHD/DV Discs
8/1/25, 10:17 PM
•
Esteban Medaglia
8/1/25, 10:17 PM
1
1
Posts
23
Views
EM
Esteban Medaglia
8/1/25, 10:17 PM
Love my UDP800, but I do find the following a bit frustrating: It force-plays SDR menus and SDR ...
ME
Audio Lag
5/26/25, 2:12 AM
•
Mark Ensminger
7/8/25, 7:14 PM
2
2
Posts
48
Views
TM
Thomas Mathes
7/8/25, 7:14 PM
Found out something recently via high-end audio/video forums and from tech reviews of the newer S...
j
Problem with external subtitles
7/4/25, 10:25 AM
•
janekp
7/4/25, 11:47 AM
2
2
Posts
57
Views
Magnetar Concierge
7/4/25, 11:47 AM
Hello Our engineering team reports they have addressed this specific report previously and found...
TG
Metadata on CD's not being read or displayed
6/27/25, 3:50 PM
•
Thomas Giloy
6/27/25, 4:37 PM
2
2
Posts
29
Views
Magnetar Concierge
6/27/25, 4:37 PM
Thomas 1) Not all CD's contain metadata. Please see the below links. One shows the player with a...
VF
Having Issues Finding SMB Shares
4/26/25, 10:32 PM
•
Vitaliy Fridman
4/30/25, 8:37 PM
2
2
Posts
19
Views
Magnetar Concierge
4/30/25, 8:37 PM
Hi Vitaly, We recommend checking your permissions settings and insuring that SMB 1.0 is enabled...
AR
Cant update firmware version
11/21/24, 5:34 PM
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Angel Rocha
11/29/24, 4:25 AM
3
3
Posts
128
Views
Magnetar Concierge
11/29/24, 4:25 AM
@Angel Rocha we recommend verifying you are connected to the Internet as that is an error that ca...
DR
Magnetar 800 selecting HDR10+ over Dolby Vision on 4K UHD disc
10/18/24, 6:38 PM
•
Daniel Reich
11/13/24, 7:19 AM
10
10
Posts
126
Views
DR
Daniel Reich
11/13/24, 7:19 AM
My Hisense TV showed the same thing, hence the confusion and frustration.
DH
SACD Playback Issue - UDP800
10/24/24, 5:29 PM
•
Derek H
11/1/24, 1:14 PM
3
3
Posts
118
Views
DH
Derek H
11/1/24, 1:14 PM
My apologies for the slow reply. I've been testing this extensively as time permits to bett...
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Latest topics
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Having product issues with your UDP800? We're here.
»
Music Playback Issue Using Internal DAC
Pierre Martinez
8/19/25, 5:15 PM
8
Having product issues with your UDP900? We're here.
»
Playlist support?
Thomas Mathes
8/14/25, 3:41 PM
Having product issues with your UDP900? We're here.
»
SACD playback
David Rowe
8/11/25, 6:03 PM
Having product issues with your UDP800? We're here.
»
Forcing Dolby Vision on SDR content in UHD/DV Discs
Esteban Medaglia
8/1/25, 10:17 PM
Feature Request
»
Please bring back the analog delay setting ability
Thomas Mathes
7/22/25, 8:25 PM
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Music Playback Issue Using Internal DAC
Latest: Pierre Martinez
8/20/25, 2:10 PM
Having product issues with your UDP800? We're here.
Music Playback Issue Using Internal DAC
Latest: Magnetar Concierge
8/19/25, 7:06 PM
Having product issues with your UDP800? We're here.
PM
Music Playback Issue Using Internal DAC
Latest: Pierre Martinez
8/19/25, 7:02 PM
Having product issues with your UDP800? We're here.
Music Playback Issue Using Internal DAC
Latest: Magnetar Concierge
8/19/25, 6:42 PM
Having product issues with your UDP800? We're here.
Music Playback Issue Using Internal DAC
Latest: Magnetar Concierge
8/19/25, 6:41 PM
Having product issues with your UDP800? We're here.
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8/26/25, 12:10 AM
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