Hi Vitaly, We recommend checking your permissions settings and insuring that SMB 1.0 is enabled on your server.   Thank You Magnetar Audio

@Thomas Mathes Hi Thomas, as detailed in this thread , we are aware of certain circumstances where this issue occurs, and are currently working a firmware resolve.   Thank You Magnetar Audio

Hi, new owner here from the US.  I bought my UDP900 last week, updated to the lastest firmware release (v886 from Jan. 6, 2025) I hear the exact same issue with CDs. One example is Van Halen...

I've setup my UDP800 with an ethernet connection and can get DMS working just fine from my PCs to the UDP, but I've set up SMB shares on my PC and they are not detected by the UDP800. I got them to...

Thank you I'll open a ticket now @Magnetar Concierge 

Hi Marco There are a number of settings on both the player and the G2 that can affect this, as well as disc authoring (which is not the case for the titles you report). As previously noted, we rec...

@Magnetar Concierge my display is the LG G2 oled, and my resolution has always been set to source direct. 

Marco Your best bet is to open a support ticket as this issue sounds related to the supported Dolbyvison modes of your display. Dolbyvision Low Latency simply means the Magnetar player is doing t...

Some blu rays with dolby vision has issues displaying the the special features. The issue is how the magnetar is handling the dolby vision signal. I'd have to change manually and restart the disc t...

I'm from the Netherlands and I set up my (region free) Magnetar UDP900 this weekend, bought in February 2025, and I have the same issue as mentioned here. When playing CD's the first part of the in...

Hi, I just bought a Magnetar UDP 900, and I can't figure out how to open the back of the remote to install the batteries. I read the Owner's Manual, and the directions were less than helpful. There...

I researched the off-gassing and found this video. I applied what I learned to my new Steven Wilson Home Invasion 4K UHD blu-ray that froze on the top menu right out of the sleeve. After that it pl...

@Daniel Reich it not dirt, more looks like the factory off gassing we see in our new 4k cases sometimes. 

@Dwayne Richardson Wow, good luck with the new player. My back up player, a Sony, doesn't have any issues with the troublesome discs. I hope Magnetar gives this issue some serious thought.

@Ashto I've cleaned the discs and that doesn't always work. I haven't noticed dirt on the disc after playing but I will pay closer attention to that now. Also this phenomenon only happens to very f...

So I just got another player in the mail yesterday, a Reavon. First thing I did was test the 4K discs the Magnetar wouldn't load. They fired right up with no problems at all. I really hope the te...

Yep I have this issue aswell with random discs, 4k and blu ray. Sometimes I have to open and close the trey a couple times to get it to work. also there's always circular "smudges" on the bottem o...

@Dwayne Richardson Prior to owning the Magnetar, I owned the Oppo BDP-93. The only reason I replaced it was to go 4K and Atmos. It ran perfectly with no issues for 11 years. I gave it to a friend w...

I've had the same issues with some 4K discs. The latest Tommy 4K, as well as other recent releases including Blood for Dracula and The Beyond which I just got in the mail.  So you are definit...

@Daniel Reich I just wonder if the UDP 900 has the same issues