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Having product issues with your UDP900? We're here.
Having product issues with your UDP900? We're here.
Let us know by creating a topic and our support team and product engineers will be happy to assist
11
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TM
Audio Filters info & A/V sync with analog output
4/30/25, 8:55 PM
•
Thomas Mathes
5/2/25, 5:51 PM
8
8
Posts
33
Views
Magnetar Concierge
5/2/25, 5:51 PM
1) Please insure your firmware is up to date 2) Please insure you are using the headphone jack o...
m
Clipping audio in on CD tracks
12/27/24, 4:55 PM
•
mark.linford
4/30/25, 8:34 PM
33
33
Posts
545
Views
Magnetar Concierge
4/30/25, 8:34 PM
@Thomas Mathes Hi Thomas, as detailed in this thread , we are aware of certain circumstances wher...
MR
Issues with Dolby vision blu rays
4/13/25, 6:11 PM
•
Marco Reyes
4/13/25, 10:56 PM
5
5
Posts
33
Views
MR
Marco Reyes
4/13/25, 10:56 PM
Thank you I'll open a ticket now @Magnetar Concierge
BJ
4k UHD Raiders of the Lost Ark
11/22/24, 8:43 PM
•
Bill Jones
4/10/25, 5:43 AM
5
5
Posts
69
Views
DR
Dwayne Richardson
4/10/25, 5:43 AM
I've had the same issues with some 4K discs. The latest Tommy 4K, as well as other recent release...
MR
Player is u responsive
3/22/25, 1:25 AM
•
Marco Reyes
3/22/25, 1:41 AM
2
2
Posts
40
Views
Magnetar Concierge
3/22/25, 1:41 AM
Marco Please open a support ticket by emailing concierge@magnetarusa.com We recommend simply re...
MR
The Substance 4k
3/6/25, 8:19 PM
•
Marco Reyes
3/14/25, 6:12 PM
6
6
Posts
55
Views
MR
Marco Reyes
3/14/25, 6:12 PM
@Magnetar Concierge thank you for the update, I'll try to play with the settings and see what cou...
WS
Reading music files
2/11/25, 11:59 PM
•
William Struth
2/12/25, 12:02 AM
2
2
Posts
26
Views
Magnetar Concierge
2/12/25, 12:02 AM
Hello, please send a link to a file we can take a look at, thanks!
Reverse Playback Issues Fast and Slow
11/27/24, 12:56 AM
•
Old School
11/28/24, 5:28 PM
2
2
Posts
47
Views
Old School
11/28/24, 5:28 PM
Updated the firmware to latest version, which was pretty easy to do, I think my...
MR
4k uhd the new mutants
11/24/24, 6:48 PM
•
Marco Reyes
11/26/24, 2:32 AM
4
4
Posts
56
Views
MR
Marco Reyes
11/26/24, 2:32 AM
@Magnetar Concierge it's just the 4k uhd and the disc is spotless. Boots up immediately on my oth...
SW
4k UHD Elvis
11/25/24, 8:52 PM
•
Scott Ward
11/25/24, 8:52 PM
1
1
Posts
35
Views
SW
Scott Ward
11/25/24, 8:52 PM
Hello - I recently purchased a 4k Blu-ray of the 2022 Elvis movie directed by Baz Luhrmann. The d...
WW
ts Format kein Bild
10/24/24, 11:50 AM
•
Werner Westerfeld
10/24/24, 2:09 PM
2
2
Posts
50
Views
Magnetar Concierge
10/24/24, 2:09 PM
@Werner Westerfeld Please contact info@audio-reference.de for assistance. Thank You
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Having product issues with your UDP900? We're here.
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How do I open the remote?
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5/3/25, 4:37 AM
UDP900 Owner's Lounge
Audio Filters info & A/V sync with analog output
Latest: Magnetar Concierge
5/2/25, 5:51 PM
Having product issues with your UDP900? We're here.
TM
Audio Filters info & A/V sync with analog output
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4/30/25, 10:29 PM
Having product issues with your UDP900? We're here.
Audio Filters info & A/V sync with analog output
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4/30/25, 9:40 PM
Having product issues with your UDP900? We're here.
TM
Audio Filters info & A/V sync with analog output
Latest: Thomas Mathes
4/30/25, 9:31 PM
Having product issues with your UDP900? We're here.
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